Question 1

How do I start earning on Zxean?

Accepted Answer

Create a free account with email, Google, or Facebook, then open Earn and complete offers, surveys, games, or other tasks from our partners. Points are credited after the advertiser confirms completion.

Question 2

Do I need to pay anything to use Zxean?

Accepted Answer

No. Zxean is free to use. You do not need to pay a fee or provide a credit card to sign up. We earn from advertising partners, which is how we can reward you for completing offers.

Question 3

How long does it take to earn enough to cash out?

Accepted Answer

It depends on your country and which offers are available. Users in regions with more high-paying offers can often reach the first cashout faster. Your first cashout typically starts between $5 and $20 depending on your country. After that, many payout methods stay at a $5 minimum.

Question 4

What are the requirements to use Zxean?

Accepted Answer

You must be at least 18 years old, or the legal age of majority in your country if that is higher. Zxean is for personal use only.

Question 5

Why didn’t I receive Points for completing an offer?

Accepted Answer

Common reasons: 1) The offer is still tracking (wait 24–48 hours). 2) You did not complete every required step. 3) You used a VPN or proxy (not allowed). 4) You already completed this offer. 5) The advertiser has not confirmed yet. Wait up to 48 hours, then contact Support with proof of completion.

Question 6

How do I make sure offers track properly?

Accepted Answer

Disable ad blockers and VPNs. Stay on the same device until the offer is finished. Complete every listed step. Do not use multiple accounts. Enter accurate information. Take screenshots of completion as proof. Do not clear app data mid-offer.

Question 7

What’s the fastest way to earn Points?

Accepted Answer

Start with surveys and featured or high-value offers. Finish every requirement, then check Earn regularly for new tasks. Daily streaks and bonuses can add extra Points when they are available on your account.

Question 8

Can I use multiple accounts to earn faster?

Accepted Answer

No. Multiple accounts are not allowed. Using more than one account can lead to a permanent ban and forfeiture of Points. One account per person / household.

Question 9

How much can I earn on Zxean?

Accepted Answer

Earnings vary by activity, country, and which offers you complete. Some users earn a few dollars a week; more active users who finish high-value offers and surveys can earn more. Zxean rewards effort — there is no guaranteed income.

Question 10

Why are no surveys available for me?

Accepted Answer

Surveys are matched to profile details such as age, location, and interests. You may not qualify for every survey. New surveys are added throughout the day, so check back often.

Question 11

How do I contact support for missing Points?

Accepted Answer

Open Support on Zxean and include: 1) Screenshot of completion. 2) Date and time. 3) Offer name. 4) Offerwall / partner name. 5) Transaction ID if you have one. For some walls, you should also use that partner’s own missing-credit form. Most partners respond within 24–72 hours.

Question 12

Which offerwalls are available on Zxean?

Accepted Answer

Zxean partners with multiple offer and survey providers. The live list is on the Earn page and can change by country and device. Try more than one wall — availability and rates differ by region.

Question 13

How long do I have to wait for Points to appear?

Accepted Answer

Many offers credit shortly after confirmation. Some take 24–48 hours. Game offers with milestones can take longer, sometimes up to several days. If nothing appears after 48 hours, contact Support with proof.

Question 14

What rewards can I redeem my Points for?

Accepted Answer

You can cash out through PayPal and a range of gift cards when you reach the minimum for that method. Open Cashout to see the options available in your country.

Question 15

Where will I receive my payout?

Accepted Answer

After a withdrawal is approved, gift card codes and payout details appear in your account cashout / withdrawal history. You may also get an email. Always check Cashout and your profile for status.

Question 16

How long does withdrawal processing take?

Accepted Answer

Most PayPal and gift card payouts are processed instantly or within a few minutes. Some cases need verification and can take up to 24 hours. Busy periods may take longer.

Question 17

What is the minimum cashout amount?

Accepted Answer

Your first cashout usually starts between $5 and $20 depending on your country. After that, most methods stay around a $5 minimum. The exact threshold is shown on Cashout.

Question 18

Can I cancel a withdrawal request?

Accepted Answer

If a withdrawal has not been processed yet, contact Support as soon as possible. Once it is processed or a code has been issued, the withdrawal is usually final.

Question 19

How does Zxean pay users?

Accepted Answer

Brands and advertisers pay for users who try apps, complete surveys, or finish offers. When those partners confirm the activity, Zxean credits Points that you can redeem.

Question 20

How does the referral program work?

Accepted Answer

Share your unique referral link from the Referrals page. When someone signs up with your link and earns on Zxean, you can receive referral commission based on your current tier.

Question 21

How much do I earn from referrals?

Accepted Answer

Commission depends on your referral tier and how much your referrals earn. Your current rate and totals are shown on the Referrals page. Higher tiers can unlock a larger commission percentage.

Question 22

Do my referrals earn less because I get a bonus?

Accepted Answer

No. Referrals earn 100% of their own Points. Your commission is paid separately as a reward for inviting them.

Question 23

Where should I share my referral link?

Accepted Answer

Share it with friends on social media, chat apps, or communities where people actually want to earn rewards. Be honest about how Zxean works. Do not spam, buy fake signups, or use misleading ads.

Question 24

What activities are NOT allowed on Zxean?

Accepted Answer

Not allowed: VPNs/proxies, multiple accounts, fake information, bots or scripts, sharing accounts, offers you do not qualify for, chargebacks/refunds after earning Points, or any attempt to game tracking. Violations can mean a permanent ban and loss of Points.

Question 25

Can I use a VPN while using Zxean?

Accepted Answer

No. VPNs and proxies are not allowed. Offers often will not track, and your account can be flagged. Always use your real location and IP.

Question 26

What happens if I get banned?

Accepted Answer

A banned account loses access and remaining Points may be forfeited. Bans are typically permanent. You should not create a new account. If you believe it was a mistake, contact Support with evidence.

Question 27

Is my personal information safe?

Accepted Answer

We do not sell personal data. Information you give offerwalls is handled under their own policies. We use reasonable security measures. Read the Privacy Policy for full details.

Question 28

Is Zxean legit?

Accepted Answer

Zxean works with established advertisers and tracks completed offers as partners confirm them. You can watch your earnings in your account. There are no hidden cashout fees from Zxean. If tracking fails, Support can review proof.

Question 29

The offerwall won’t load. What should I do?

Accepted Answer

Try: 1) Disable ad blockers. 2) Clear cache and cookies. 3) Use another browser. 4) Turn off extra extensions. 5) Check antivirus or firewall. 6) Try mobile vs desktop. 7) Check your connection. If it still fails, contact Support with your browser and device details.

Question 30

I completed an offer but it shows as not completed. Why?

Accepted Answer

You may have missed a requirement, refunded too quickly, used the wrong email, already completed it in your household, or the advertiser marked it invalid. It can also be a tracking delay. Contact the offerwall and Zxean Support with screenshots.

Question 31

My Points were deducted. What happened?

Accepted Answer

Points can be reversed for chargebacks/refunds, detected fraud, advertiser reversals, or breaking offer terms. Check your history for the reason. If you think it is wrong, contact Support.

Question 32

What if an offer doesn’t track?

Accepted Answer

Wait 24–48 hours first. Then open Support with proof of completion. If the activity is valid, the team can review and credit when possible. Zxean cannot override a partner that rejects the conversion.

Question 33

How do I create an account?

Accepted Answer

Click Sign up and register with email and password, or continue with Google or Facebook. You must accept the Terms of Service and Privacy Policy.

Question 34

Can I change my account email or password?

Accepted Answer

If you signed up with email, you can update your password from account settings or the forgot-password flow. Google or Facebook logins are managed through that provider. For email changes, contact Support.

Question 35

Can I delete my account?

Accepted Answer

Yes. Request deletion through Support. Remaining Points are forfeited. Finish or cancel pending withdrawals first if possible. This cannot be undone.

Frequently Asked Questions

Still have questions?

Frequently Asked Questions

Still have questions?